This Privacy Policy explains how ZiBa Entertainment (“we”, “us”, “our”) handles information in connection with Klack: Bounce & Dodge (“the Game”), available under package ID com.klack.klack on Google Play and the Apple App Store.
1. Data stored only on your device
Your gameplay data — high scores, combos, unlocked cosmetics, audio/haptic settings, ball-feel and balance tuning, and any segments you create in the Design Lab — is stored locally on your device. We do not upload it to our servers.
2. Data collected by third-party services
The Game integrates the following third-party services. Their handling of data is governed by their own privacy policies.
| Service | Data it may process | Purpose |
|---|---|---|
| Google AdMob (free version only) | Advertising ID, IP address, device model, OS version, ad-interaction signals | To serve ads. Removing ads via an in-app purchase stops ad serving. |
| Firebase Analytics (Google) | Gameplay events (e.g. game over with score, level and whether it was a daily run), device model, OS and app version, language, approximate country, app-instance ID, and on Android the advertising ID | To understand how the Game is played, improve it and measure our own marketing (section 4). |
| Firebase Crashlytics (Google) | Crash and error reports: stack trace, device model, OS and app version, installation ID | To detect and fix crashes (section 4). |
| Google Play Billing / Apple App Store | Purchase confirmation token | To unlock purchased content (e.g. remove ads) on your device. |
We do not sell, rent, or share your data with third parties for their own marketing purposes.
3. Advertising & Google AdMob
The free version of Klack is supported by ads served by Google AdMob, which may use your Advertising ID and other device signals to show personalised ads. In the European Economic Area, the United Kingdom and Switzerland, the Game shows Google’s consent message before any ads are loaded, and personalised ads are shown only if you consent (Article 6(1)(a) GDPR); otherwise AdMob serves non-personalised ads. You can change your choice at any time from Privacy options in the Game’s settings. On iOS, the Game asks for permission through Apple’s App Tracking Transparency prompt before the advertising identifier (IDFA) can be used.
You can also opt out of ads personalisation at any time in your device settings:
- Android: Settings → Privacy → Ads → Opt out of Ads Personalisation (path may vary by device).
- iOS: Settings → Privacy & Security → Apple Advertising. For Google personalisation, visit adssettings.google.com.
Opting out reduces personalisation but does not remove ads from the free version. Purchasing the ad-free option removes all ads.
4. Usage analytics and crash reports
To understand how the Game is played and to fix problems, Klack uses two Google Firebase services. Google acts as our data processor under the Firebase Data Processing Terms.
- Firebase Analytics records app events, such as opening the Game, viewing a screen and finishing a run (your score, level and whether it was a daily run), together with basic device information (device model, operating system and app version, language, approximate country derived from your IP address) and an app-instance ID. On Android it can also use your device’s advertising ID to measure which of our app-store campaigns bring in players. It does not receive your name or any account details.
- Firebase Crashlytics sends a technical report when the Game crashes or hits an error: the stack trace, device model, operating system and app version, and an installation ID.
We use this information only to improve the Game and measure our own marketing, under our legitimate interest in running and improving it (GDPR Article 6(1)(f)). We do not sell it or combine it with other data to identify you. Analytics data is kept for up to 14 months and crash reports for up to 90 days. Google may process this data outside the EEA, including in the United States, relying on the EU–US Data Privacy Framework and Standard Contractual Clauses. You can reset or delete your advertising ID in your Android settings, and you can object to this processing at any time by contacting us (section 10).
5. Permissions
Klack uses an internet connection to load ads, for purchases and for the Firebase services in section 4. Through Google Play services it may read the advertising ID (sections 3 and 4). It does not request access to your camera, microphone, contacts, location, photos, or health data.
6. Data retention & deletion
On-device data is retained until you clear the app's data or uninstall the Game. Either action permanently removes your local data; we hold no copy to delete on your behalf. Firebase analytics data is deleted after at most 14 months and crash reports after 90 days; contact us if you want it deleted sooner. Data processed by Google and Apple for ads and billing is retained per their own policies.
7. Children
Klack is not directed at children under the age of 13 and we do not knowingly collect personal information from children under 13. In line with the Children’s Online Privacy Protection Act (COPPA), Because the app is not directed at children, ad requests are not marked as child-directed; whether ads are personalised follows the consent choice you make in the app. If you believe a child has provided personal data, contact us at info@zibaentertainment.com.
8. Your rights (GDPR / CCPA)
Because your Klack data lives on your device, you already have direct control: open the Game to view it, and clear the app's data or uninstall to erase it. For the pseudonymous Firebase data (section 4), contact us and we will help with access, deletion or objection. For ad data, use Privacy options in the Game, Google's and Apple's account tools, or contact us and we will assist. You can also lodge a complaint with a data protection authority (in the Netherlands: the Autoriteit Persoonsgegevens).
9. Changes
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
10. Contact
- Website: zibaentertainment.com
- Contact: info@zibaentertainment.com